Project Domain / Category
A web based application built on AI technology model which provides user with response like normal human beings. Chat bots typically provide a text-based user interface, allowing the user to type commands and receive text response. Chat bots are usually state full services, remembering previous commands (and perhaps even conversation) in order to provide functionality.
Functional Requirements: 1. Support Chat Bot project is built using AI algorithms that analyzes user’s queries and understand user’s message. 2. This System is a web application which provides answer to the query of the customer very effectively. 3. Customers just have to query through the bot which is used for chatting. 4. Customers can chat using any format, as there is no specific format that the user has to follow. 5. The System uses built in artificial intelligence to answer the query. 6. The answers are appropriate what the user queries. 7. If the answer found to be invalid, user just need to select the invalid answer button which will notify the admin about the incorrect answer. 8. Admin can view invalid answer through portal via login 9. System allows admin to delete the invalid answer or to add a specific answer of that equivalent question. 10. The system analyzes the question and then answers to the user. 11. The system replies using an effective Graphical user interface which implies that as if a real person is talking to the user. 12. The user can query about the products/support online with the help of this web application.
Features: The system comprises of main two modules as follows: 1. Admin 2. Bot Chat
1. Admin User has to login to the system to access various helping pages through which user can ask queries to the system with the help of bot. 2. Bot Chat User can chat with the system and ask queries about products or supports etc.
ASP.NET Web Forms, ASP.NET MVC, Microsoft Visual Studio, Microsoft SQL Server